"Efficiency is doing things right; effectiveness is doing the right things." - Peter F. Drucker 

Consulting Practice / Business Services / Process Improvement

Process Improvement

Business process redesign (BPR) examines the efficiency and effectiveness of an organization by looking at its people, processes and performance. It ensures organizations will deliver the highest quality goods and services, in the most productive way, at the most reasonable budget possible. BPR helps organizations stand out, as well as to become more innovative.
Our goal is to radically improve your overall organizational performance. We utilize proven methodologies to rapidly document current business practices – including identifying processes which impede performance. We work with you to optimize the inefficient/ineffective processes, while also ensuring that the newly designed “best practices” are fully adopted and accepted within the corporate culture.Typically, our work generates significant cost savings, however, its real advantages are reduced overhead expenses, increased quality, and improved customer satisfaction.
KCG can help you enhance internal controls, reduce costs, and make efficient use of your resources by streamlining processes and improving workflow structures. We create value by eliminating waste, employing IT to enhance productivity, and by making strategic use of outsourcing.
To find out more about KCG's work in this capability area, please contact our Consulting Practice.